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Both the establishment and the device need authorisation in Malaysia. MediGear partners understand that before they order any stock.
Malaysia operates a licensing regime that covers everyone in the chain, not just the device, so importers and distributors need establishment licences of their own. That structure filters out casual traders and rewards partners who commit properly.
MediGear is a UK-registered medical equipment distributor and B2B marketplace working with verified manufacturers and healthcare buyers in more than 80 countries. Its partner program opens that catalogue to Malaysian businesses selling into ministry hospitals, private hospital groups in Kuala Lumpur and Penang, university hospitals, diagnostic laboratories and dental clinics.
Three program tracks are open to Malaysian businesses. Different business models, the same catalogue behind them — the right one depends on how much of the transaction you want to own.
Agents introduce qualified hospitals, clinics, distributors and procurement teams to MediGear. The role focuses on generating opportunities and connecting buyers with the team; MediGear handles quotations, supply, documentation and fulfilment. Earnings are commission-based on confirmed sales; no purchasing or inventory is required, and sales materials and product support are provided. It suits consultants and independent representatives who understand how a ministry hospital tender and a private group purchase each work.
Distributors represent MediGear in an agreed country, region or territory and actively develop the local market — a single state, a grouping such as Sabah and Sarawak, or national coverage of one product group. Products are purchased at distributor level for onward supply, and territorial rights may be exclusive or non-exclusive. Market development, commercial support, and regulatory and import coordination are included.
Resellers purchase at wholesale and resell independently through an existing medical business, online store, sales network or customer base. Order quantities are flexible, and you sell on your own terms to your own customers. Resellers operate independently without territorial or official distribution rights, so there is no territorial commitment and no market development obligation.
Malaysian companies with SSM registration and an existing healthcare customer base can apply. Applications commonly come from:
Equipment distributors and importers already supplying public and private hospitals
Independent sales agents with contacts in theatre, imaging, pathology or dental
Online medical supply retailers and e-commerce operators
Biomedical engineering firms adding equipment sales to service contracts
Practice fit-out, day surgery and healthcare project companies
Dental, laboratory and medical tourism hospital equipment resellers
Licence status is the qualifier. A modest firm already holding an establishment licence is more valuable than a larger one that would have to start the process.
Competitive margins. Partner-level commercial terms apply across the catalogue, with performance recognised for partners who hit agreed targets.
Full product catalogue. Certified equipment across diagnostics, surgical and therapeutic, lab and pathology, sterilisation, hospital furniture, dental, ENT and ophthalmic, rehabilitation, orthopaedic, cardiology, gastroenterology, neonatal, dermatology, veterinary and spare parts.
Sourcing and quotation support. Send an enquiry and the team sources the product, negotiates with the manufacturer and returns a documented quotation — including items outside the current catalogue.
Direct partnerships team. Order queries, supplier negotiations, logistics coordination, and after-sales issues go straight to the team by email, so you can focus on selling rather than chasing suppliers.
Marketing support. Co-branded brochures, digital assets, product imagery and joint campaigns you can put in front of Australian buyers.
Regulatory support. Country-specific import guidance, certification documentation and connections to local regulatory consultants for market entry questions.
Medical devices are regulated by the Medical Device Authority under the Medical Device Act, with devices classified into four risk classes and registration required before they are placed on the market. Requirements and registers are published by the Medical Device Authority.
Every establishment placing devices on the market — manufacturer, importer, distributor or authorised representative — must hold an establishment licence, and registration is filed by the authorised representative for imported products. Health policy sits with the Ministry of Health.
Import clearance is administered by the Royal Malaysian Customs Department, applying tariff and permit controls alongside regulatory checks. MediGear is not the registration holder or authorised representative for partner products and does not give regulatory advice.
Apply online. Complete the partner application form and tell us about your market, your experience and which track interests you.
Discovery call. The partnerships team reviews your application and arranges a call to discuss goals, coverage and fit.
Agreement and onboarding. Sign the partner agreement and complete onboarding, including commercial terms, product training and marketing assets.
Start earning. Begin selling, distributing, or referring while MediGear coordinates manufacturing, documentation, and freight.
Licence-aware sourcing is the first advantage. A partner who understands that both the establishment and the device need authorisation avoids ordering stock that cannot be sold.
Second is scope. Private hospital groups adding capacity would rather hold one counterparty accountable for a ward than five.
Regional hub position is the third. Port Klang and the ASEAN trade framework make Malaysia a practical base for reaching neighbouring markets with the same documentation.
This page is published for general business and information purposes and is not an offer of partnership. MediGear reviews all applications, and approval is not guaranteed. Any partnership that proceeds is governed by the written terms agreed between MediGear and the partner. Product availability, category coverage, territory arrangements, commercial terms and any commission or margin structure vary by application and may change. The regulatory information here is general information about the Malaysian framework and is not legal, regulatory or professional advice. Requirements under the Medical Device Act, administered by the Medical Device Authority, depend on the device, its risk class, its intended purpose and the establishment licence held by each party in the chain. Partner businesses remain responsible for confirming what applies to their own products, and should obtain qualified regulatory, customs or legal advice where required.
Apply with your business details, the states you cover you cover and the track that interests you. The MediGear partnerships team reviews every application and will come back to you to discuss it.
The program is open to companies registered with the Companies Commission of Malaysia and a genuine route to healthcare buyers: equipment distributors and importers, independent sales agents, online medical supply retailers, biomedical engineering firms, hospital project companies, and dental, laboratory or clinic resellers. Speciality experience carries more weight than company size.
Three. Sales agents introduce hospitals, clinics, distributors and procurement teams and earn commission on confirmed sales without holding stock. Authorised distributors represent MediGear in an agreed territory, purchase at distributor level and develop the local market. Resellers buy at wholesale and resell independently through a business they already run, without territorial rights or commitments.
No. Joining is free for Malaysian businesses. There are no registration charges, subscriptions or upfront payments required to become an agent, distributor or reseller. Distributors and resellers purchase the products they sell, and partners cover their own trading costs, such as local delivery, storage, and any marketing they run beyond the assets MediGear provides.
Agents earn commission on confirmed sales rather than a retainer. The rate depends on the product category, the order value and the volume you bring, and is confirmed in writing before you begin introducing buyers. Because agents hold no stock and carry no inventory risk, earnings simply follow completed orders.
Exclusive territorial rights are available to qualified distributors who can demonstrate market reach, financial capability and alignment with MediGear standards, and are assessed case by case. Non-exclusive distribution is also offered and is more common for partners entering a new product category. A territory may be a single state, a grouping such as East Malaysia, or national coverage of one product group.
Partners receive onboarding, product knowledge materials, regulatory guidance for their market, sales tools and co-branded marketing assets. The partnerships team handles order queries, supplier negotiations and logistics coordination, including certification and customs documentation for inbound consignments.
Yes. Devices must be registered with the Medical Device Authority before being placed on the market, and every establishment handling them — manufacturer, importer, distributor or authorised representative — must hold an establishment licence. Registration for imported products is filed by the authorised representative. MediGear is not the registration holder for partner products, so confirm your position with the authority.
Not on its own. Approvals from recognised reference regulators support a Malaysian application and can shorten the conformity assessment, but registration with the Medical Device Authority and a valid establishment licence remain separate requirements. Confirm the route for each device class before quoting.